IKEA recalls GOTHEM lamp and lamp bases

IKEA is recalling all GOTHEM chandelier and floor lamp bases due to the risk of electric shock after two customers and an IKEA employee identified damaged wiring inside. No injuries have been reported, but the three people noted how damaged cables can cause the metal base to electrically charge and affect consumer safety.

IKEA does not compromise on product safety. If an IKEA product is at risk of being involved in an incident, immediate action is taken. The products have been recalled since February 2016, and IKEA immediately launched an internal investigation to uncover the cause of the problem.

The investigation revealed that during assembly the cables inside were twisted and possibly damaged. Broken cables can cause electrical charging of the metal base. The company is therefore reviewing assembly routines and testing methods during the production phase to ensure that the products can be used safely.

GOTHEM products have been tested and approved, including by external laboratories to verify compliance with standards and legislation in each country where IKEA is located, and have passed all safety tests. In addition, IKEA has carried out further tests to simulate everyday use.
Even if the product is working properly, IKEA recommends that all customers who have a GOTHEM lamp or lamp base should stop using it and return it to the IKEA store where they will receive a full refund.

GOTHEM chandelier and lamp bases have been sold in all IKEA countries since October 2015.

Two types of GOTHEM products were sold in the IKEA store in Bucharest:
-35 GOTHEM lamp bases for 185 lei with the following product code: 803.030.41
-45 GOTHEM lamp bases for the price of 89,90 lei with the following product code: 603.030.37

The IKEA store in Băneasa no longer has these products for sale and has not received any complaints from customers about any of them.
Customers who have purchased GOTHEM chandelier and lamp bases are invited to the Customer Service department in the store to return the product and receive a full refund. Proof of payment (receipt) is not required.