Business - Machines and Tools - Furniture Production Machinery

A visit to Felder's online store gets you a professional roulette wheel for free! I already have it.

Some time ago I received an email from Felder Gruppe Romania with a link to their online store. They told me in the email that I could get a free roulette wheel. What was I supposed to do for it? Log on to their online store, test it out, and give them my opinion. Do you eat oatmeal? Well, where do I go, who do I talk to, who do I ask. Have you set up an online shop? How are you growing online? How could I miss such an opportunity!!!! So I went into the site, saw what works and what doesn't and gave feedback. What do you think?! Yesterday they asked me for my shipping address for the roulette! So, even if you already have a roulette, I say check out their online store, there's a lot of good information there. Send your opinion to Felder Gruppe Romania and then you figure out what to do with the roulette you received. But before I tell you about my experience, here...

How can you submit your opinions and suggestions?

To leave your feedback, there's a section specially created for users https://felder-gruppe.ro/parerea-ta-shop-felder/. Here you can have your say on the platform:

  • what the sailing experience was like,
  • if you've had difficulties,
  • what would make navigation better/easier,
  • what else you would like to find on the website,
  • how useful the information is

...and anything else you consider necessary and useful. Also here you can upload images (screenshots) to better illustrate the situations encountered on the website.

You reach this section by browsing the platform. During this time a pop-up window is displayed that redirects you to the page where you can leave feedback and receive roulette as a gift.

felder gruppe romania online shop

When you first enter online shop may seem a little confusing. You see some discounts, but you don't see prices. To see the prices you need to create a user account. Logging in is quick and easy, and prices appear as soon as you log in. On the top-right of any page you're on, you'll see "My Account". If you already have a user account, log in using your e-mail address and password. If not, it only takes a few minutes to fill in a few details and choose your password. More details here and here.

What you can find in the Felder Gruppe Romania online shop

There are more than 12 thousand products - classic and industrial machining tools, exhausting systems, compressors, hand tools, machining tools, accessories, consumables, auxiliary equipment and devices, etc. The brands you will discover on the site are Felder, Format4, Hammer, Festool, Schneider Airsystems, Novoryt and others.

The website contains a lot of technical information. Complex descriptions of the machines are presented, with standard and optional technical specifications, details of the components and how they work/operate. There are photos and videos to help you more easily understand how the machines work and whether they are right for you or your team.

If, after reading all this, you are still not clear, you can always call a technical advisor: on 0731 335 337 on the phone number 0731 335 337 listed on the product pages (Ask a consultant for advice) or by filling in the form I want to be called which is displayed to the left of the product categories.

On the website you can place online orders or request quotes for the machines you want.

What my experience was like

First of all, let me emphasize that the intention is commendable. The effects of this year's experience are beginning to be seen in the wood-processing sector. More and more companies are turning their attention online because buyers feel safe there. While a few years ago, selling machinery online seemed utopian, now it seems like a perfectly natural idea, and the announcement that Felder Gruppe Romania has made its online shop no longer seems surprising, and user feedback will help them to meet the expectations of their online experience.

But back to my experience. I went into the store and, at first, it jumped out at me that some products, which were not priced, were discounted. I knew from the https://felder-gruppe.ro/shop/info/cum-imi-creez-cont.html  that if I create a store account, I can see the prices. So I did. After creating my account and confirming my email address I was redirected to the account management panel, the place where you can update your personal details, change your password, update your billing and delivery details, check your order and quote request history.

After logging in I could see the prices. Now it made sense and the reduction I noticed in the first phase. You can see with the naked eye that Felder Gruppe Romania has created an online shop by all the rules. The product descriptions are detailed, there are even presentation videos integrated into the product descriptions. If you don't believe me, try seeing a product on your mobile phone. You scroll down and you feel like it never ends. They really put a lot of work into this store and they are to be congratulated for that. In addition to the descriptions, there are products shown at the end of each product presentation, in upsell and crossell like sections, from which you can find out what you can buy instead of or with that product.

I've gone through all the buying phases, added products to the cart, asked for offers, so I've seen what works and what I think needs improvement, but I won't tell you. I'll leave you to discover them for yourself, worth the roulette. Go to the Felder Gruppe Romania website and tell us what you think about their online store! You will help the marketplace to grow, you will participate in building a user-friendly site, and as a reward, besides the satisfaction of being helpful, you will also receive a professional roulette wheel. I submitted my impressions, they were taken into account and my help was appreciated. So thanks for the roulette!

About the author

Dan

I've had the chance to work in various departments. Thus I gained experience in Finance, Accounting, Logistics, Sales, Operations, Marketing. I am a team player and an all around player. I am an entrepreneur, I coordinated the sale of a wood varnish and paint business to a multinational. In 2016 I discovered the digital world, publishing and online marketing. Since then I have moved my accumulated experience and skills online.

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