You know what I'm like when I buy my tools? I gotta know everything. I mean, absolutely everything about that product. If you try to rush my decision to buy, I'm gone. I first have to be convinced that the product suits me and that I'm making the best choice. Then we negotiate. Most of all I expect that product to be reliable, to work with as few interruptions as possible, to last me for many years and with as few repairs as possible. I want to be able to rely on the things around me, not spend my time repairing or replacing them. In the case of tools, I make sure that the warranty and service will be of the highest quality.
Because we get a lot of messages asking us or asking our advice about all sorts of tools needed in a carpentry shop I decided to see what the options are. I knew that Festool are number 1 in the world in terms of professional tools and that it covers the fields of carpentry, wood construction up to the preparation of finishing wood. But a simple briefing on features and performance were not enough for me. I would have wanted to see how they work, to talk to a specialist who knows how to handle them, who knows how they behave on the job. That's how I came to Felder Gruppe Romania. They have the only authorized Festool service in Romania.
A very good reason to find out more from them myself. When I saw that they are willing to listen to me, understand what I need and no one is rushing me to make the decision, moreover, Felder can come to you for a test with Festool machines, I knew I have someone to talk to to find out everything about what I am interested in.
In fact, they even have 3 specialists who form the "Festool Demo Team". The Demo Team travels all over the country to do tool demonstrations, so they come to your shop and you don't have to travel. They have three cars full of tooling that can come to your shop immediately for a complete Test Center, from cutting, milling, drilling and jointing to finishing applications.
Thus we found out that George has been working for more than 14 years at Felder Gruppe Romania and that he has visited more than 1000 workshops and factories for furniture production in the country. Bogdan Negru has over 10 years of experience with Festool tools alone. There's another Bogdan in the team, Serpescu, ready anytime to demonstrate his skills in handling Festool tools. Clearly, I found my men. I hope they will be patient with me.
So, I arranged to meet the 3 specialists and to tell me more about Festool hand tools. But I'll tell you about this meeting another day.
#pastramsuspansul
#Felderseria1episode1
#Felderseria1episode2 - Application of edge film
#Felderseria1episode3 - Quick repair of wooden surfaces
#Felderseria1episode4 - Air tools and compressed air solutions
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